Privacy Policy

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have. It applies to our store and to the services we provide through it. By using our store, you acknowledge that you have read and understood this policy. We have written it to be readable rather than intimidating, because privacy matters and you deserve to understand what happens to your information without wading through impenetrable legal language. We collect only what we reasonably need, we use it for the purposes described here, and we take steps to keep it secure.

Information we collect. We collect information you provide directly, such as your name, email address, shipping address, billing address, phone number where provided, and payment-related details necessary to process your order. We also collect information generated through your use of our store, such as order history, items viewed, items added to cart, device type, browser type, approximate location derived from technical data, and interactions with our pages. When you contact us through the Contact page, we collect the information you choose to share in that communication so that we can respond and assist you. We do not require you to create an account to place an order, though certain features may work differently depending on how you choose to shop.

How we use information. We use your information to process and fulfill orders, arrange shipping, handle duties and import matters on our side, provide customer support, process returns and refunds, communicate about your order, improve our store and product selection, prevent fraud and abuse, comply with legal obligations, and send marketing communications where you have opted in or where permitted by applicable law. We may use aggregated or de-identified information for analytics and business planning. We do not sell your personal information to third parties for their own marketing purposes.

Payment information. Payment processing is handled through payment providers. We do not store full payment card numbers on our servers. Payment providers receive the information necessary to process your transaction and are responsible for handling it in accordance with their own policies and applicable law. When you pay, the transaction is conducted in United States Dollars. If you have questions about how a payment provider handles your data, you can review that provider's privacy policy or contact us through the Contact page and we will assist where we can.

Sharing of information. We share information with service providers who help us operate the store, such as carriers and logistics partners, payment processors, fraud prevention services, technology and hosting providers, and customer support tools. These providers receive information as needed to perform their functions and are expected to protect it. We may also share information where required by law, to respond to legal process, to protect our rights or the rights of others, to investigate fraud or security issues, or in connection with a business transfer such as a merger or acquisition. We do not share your personal information with unrelated third parties for their own marketing purposes without your consent.

Cookies and similar technologies. Our store may use cookies, pixels, and similar technologies to remember your preferences, keep your cart working, understand how the store is used, measure the effectiveness of our pages, and support advertising where applicable. You can control cookies through your browser settings. Disabling certain cookies may affect how the store functions. Where required by law, we provide choices regarding non-essential cookies. If you have questions about the technologies we use, contact us through the Contact page.

Data retention. We retain information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, returns and refunds, legal compliance, dispute resolution, and fraud prevention. Retention periods vary depending on the type of information and the purpose. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Security. We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. These measures include safeguards in how we configure our systems and how we handle data internally. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us through the Contact page so we can investigate.

Your choices and rights. Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict certain processing, or to object to certain uses. You may also have the right to opt out of marketing communications, which you can do by following the unsubscribe instructions in our messages or by contacting us through the Contact page. We will honor applicable rights in accordance with the law. If you have a request, contact us through the Contact page and we will respond as required.

Children's privacy. Our store is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us through the Contact page and we will take appropriate steps to address it.

International transfers. Because we serve customers in multiple countries, information may be transferred to and processed in locations other than where you live. We take steps to ensure that such transfers are handled in accordance with applicable law and that information remains protected.

Changes to this policy. We may update this Privacy Policy from time to time. The version published on this page applies to your use of the store. If you have questions about privacy, contact us through the Contact page and we will be glad to help.